A little inspiration, delivered. Free standard EU delivery over €75

STATIONERY & CREATIVE GOODS

RYSTOR · A CONSIDERED CREATIVE EVERYDAY

Consumer Rights

Your statutory rights remain yours.

Nothing in these pages excludes or restricts mandatory consumer rights. EU consumer rules and the national laws that apply to your purchase take precedence over conflicting store wording.

Before you order

You are entitled to clear information about business identity, product characteristics, price including applicable taxes, delivery charges, payment arrangements, delivery and withdrawal rights before a distance contract is concluded.

Withdrawal and conformity

A 14-day withdrawal period applies to eligible distance purchases, subject to lawful specific exceptions. You also retain statutory remedies for faulty or non-conforming goods. The EU minimum legal guarantee is generally at least two years; national rights may provide more protection.

See Returns & Refunds for the return process and reimbursement details.

Complaints and dispute resolution

Please contact us via the contact form with your order number and concern. Applicable national consumer dispute-resolution arrangements and any required business participation disclosures must be completed by the owner — details will be published soon. You may contact the European Consumer Centre network for assistance with eligible cross-border disputes.

Governing law

The governing law applies only to the extent lawfully agreed; it does not deprive you of mandatory protections available in your country where applicable.

A LITTLE CLARITY, BEFORE YOU CREATE

Good questions.
Thoughtful answers.

Choosing a new notebook, planning a project or checking an order? Here are the details worth knowing.

How do I choose a notebook or sketchbook?

Start with your medium. Ruled pages suit writing, dotted pages work well for flexible planning, and plain paper leaves space for sketches. For wet media, check the product’s paper weight and suitability rather than assuming every notebook can take watercolour.

What should I check before choosing art materials?

Read the materials, dimensions, features and use-and-care details on the product page. Match paper to your medium and consider whether you need a portable set or a larger desk setup. Colours can appear different on different screens.

Are the brands and photographs real?

Rystor is the storefront of Rystor sp. z o.o., based in Osielsko, Poland. The eight studio brands in this collection remain fictional demonstration brands. The product and category photographs are independently sourced real photographs, used as illustrations rather than verified images of the exact fictional-brand goods. Ratings are illustrative, not verified customer reviews.

Photography sources & licences

Where do you deliver?

Supported destinations are the 27 EU member states: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden. The country selector at checkout lists these destinations. Remote-area and territorial arrangements need operator confirmation before live trading.

Shipping & Delivery

How much does shipping cost, and when is it free?

Standard delivery costs €4.90 and is estimated at 3–6 business days from dispatch. It is free when the merchandise subtotal is strictly over €75 before discounts; exactly €75 is not eligible. Express costs €9.90 with an estimate of 1–3 business days and is never free. Weekends and public holidays are excluded.

Do I need an account, and how do I pay?

No account is required. Review your bag, enter delivery details and place your guest order. No online payment or card details are collected. The order is received as pending; acceptance and payment arrangements are handled separately.

Order & Payment Information

Which currencies and promotions can I use?

Prices start in EUR, with USD, GBP and PLN available using fixed demonstration conversion rates. The selected currency and historical prices are saved with the order. Promo codes must be active, unexpired and meet any minimum spend; final prices and stock are checked again when you place the order.

Can I change or cancel an order?

Contact the studio promptly with your order number and requested correction. Changes depend on the order’s stage and cannot be promised after dispatch. Keep your private confirmation link for your records and avoid sharing it publicly.

Contact the studio

Can I return goods or request a refund?

A 14-day withdrawal right applies to eligible EU distance purchases. Notify the operator clearly, then return goods within the applicable period. Personalised products may have lawful exceptions; stationery is not automatically excluded. Statutory rights for faulty or non-conforming goods remain unaffected.

How do I save or print my order?

Your thank-you page shows the order number, items, contact details, delivery address and totals. Choose Print Order to print the acknowledgment or save it as a PDF through your browser. This record is not proof of payment or a tax invoice.

What is saved in my browser?

Your bag, wishlist, currency and cookie choices are saved locally to support your visit. Optional analytics and marketing are off by default; neither tool is currently installed. Use Cookie Settings below to review your choices at any time.

How should I look after my stationery?

Store paper flat and dry, away from direct sunlight. Cap pens after use and follow the product’s cleaning guidance. Clean brushes according to the medium used and reshape bristles gently. Always check product-specific instructions before using solvents or wet media.